Welcome to the shipping information page for BirthdaySparklers.com. On this page, you will find our policies regarding shipping, returns, and other important details about your purchase and how we handle business. Please take a minute to read through this information before you place your order, as this section will answer many other question you might have.
*Please note that a signature will be required for delivery of purchases over $200
CUSTOMERS WILL RECEIVE FREE SHIPPING ON ALL ORDERS OVER $50!
Estimated Shipping Times
Alabama: 3-4 Business Days
Arizona: 4-6 Business Days
Arkansas: 4-6 Business Days
California: 4-6 Business Days
Colorado: 3-4 Business Days
Connecticut: 4-6 Business Days
Delaware: 4-6 Business Days
Florida: 3-4 Business Days
Georgia: 3-4 Business Days
Idaho: 4-6 Business Days
Illinois: 2-3 Business Days
Indiana: 2-3 Business Days
Iowa: 1-2 Business Days
Kansas: 2-3 Business Days
Kentucky: 2-3 Business Days
Louisiana: 3-4 Business Days
Maine: 4-6 Business Days
Maryland: 3-4 Business Days
Massachusetts: 4-6 Business Days
Michigan: 2-3 Business Days
Minnesota: 1-2 Business Days
Mississippi: 3-4 Business Days
Missouri: 2-3 Business Days
Montana: 3-4 Business Days
Nebraska: 2-3 Business Days
Nevada: 4-6 Business Days
New Hampshire: 3-4 Business Days
New Jersey: 4-6 Business Days
New Mexico: 3-4 Business Days
New York: 4-6 Business Days
North Carolina: 3-4 Business Days
North Dakota: 2-3 Business Days
Ohio: 2-3 Business Days
Oklahoma: 3-4 Business Days
Oregon: 4-6 Business Days
Pennsylvania: 3-4 Business Days
Rhode Island: 3-4 Business Days
South Carolina: 4-6 Business Days
South Dakota: 2-3 Business Days
Tennessee: 2-3 Business Days
Texas: 4-6 Business Days
Utah: 4-6 Business Days
Vermont: 4-6 Business Days
Virginia: 3-4 Business Days
Washington: 4-6 Business Days
West Virginia: 3-4 Business Days
Wisconsin: 1-2 Business Days
Wyoming: 4-6 Business Days
*Orders received after 3:00pm CST will be shipped the following business day. No shipping to Hawaii or Alaska.
Where Can You Ship?
We are able to ship anywhere in the lower 48 states. Because of shipping restrictions on the items we sell, we are only able to ship with the continental United States via ground shipping. For this reason, we ship all of our items through UPS Ground, and are unable to offer any type of "rush" shipping service. However, we usually ship SAME DAY for orders received before 3pm CST, so the longest most customers have to wait to receive their items is approximately 3-5 business days.
How Are Your Items Shipped?
As we mentioned above, all of our items are shipped via UPS Ground service due to restrictions on shipping. We usually ship SAME DAY for orders received before 3pm CST, so the longest most customers have to wait to receive their items is approximately 3-5 business days. Please note that a signature will be required for delivery of purchases over $200.
When Should I Expect My Shipment?
We usually ship SAME DAY for orders received before 3pm CST, so the longest most customers have to wait to receive their items is approximately 3-5 business days. However, we suggest ordering as far in advance as possible to avoid any type of problems.
What Is The Cost Of Shipping?
Orders over $50 automatically receive free shipping. Orders that are under $50 are subject to a $10 shipping and handling fee. Additionally, orders shipped within the state of Minnesota are subject to local sales tax.
What Is Your Return/Exchange Policy?
Exchanges – We are always happy to accept returns for any unused items. If there is something wrong with an item you received or it was damaged during shipping, please contact us for information about exchanging the item and we will address the situation promptly.
Returns – If your order received free shipping, you are responsible for paying the return shipping and we will bill you for our actual cost of shipping on the original order we sent. For orders that did not receive free shipping, you are responsible for return shipping and we will bill you additionally for the actual cost of shipping on the original order we sent if it was over the $10 we charge as a customer courtesy.
Can I Cancel My Order?
Because of how we ship items, order cancellations are only possible on orders that have not yet been shipped. Once an order has shipped, you must go through the process of returning it for a refund. For tracking purposes, we ask that you submit any cancellation requests to us through our contact us page.